Rock Connections is more than a contact center

We’re a sales accelerator providing a world-class client experience. 

We’re a sales accelerator providing a world-class client experience. 

Text • Chat • Email • Voice

Text

Chat

Email

Voice

Driving sales with organizational excellence 

We helped our partner, Rocket Mortgage, earn nearly a decade of nationally-acclaimed awards. Our expertise in training, scripting and analytics creates better interactions, a better end-to-end experience and a better bottom line for our partners. 

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Why Rock Connections?

Lead Efficiency

With expert workforce management, we handle more leads with a streamlined headcount, and our team delivers more conversions, more frequently. We accelerate more sales, with less. 

Brand Promise

Partnering with Rocket Mortgage, we know the value of a trusted brand. Training and Quality Assurance preps our team members to Amaze your clients and make a lasting impression with your brand. 

Partner Experience

We adapt our services to cater your needs; customizing training, technology, workforce and strategy to serve you with the ultimate contact center experience. 

Why Rock Connections?

Lead Efficiency

With expert workforce management, we handle more leads with a streamlined headcount, and our team delivers more conversions, more frequently. We accelerate more sales, with less. 

Brand Promise

Partnering with Quicken Loans, we know the value of a trusted brand. Training and Quality Assurance preps our team members to Amaze your clients and make a lasting impression with your brand. 

Partner Experience

We adapt our services to cater your needs; customizing training, technology, workforce and strategy to serve you with the ultimate contact center experience. 

Industries We Support

Our custom technology allows us to optimize our services and tailor our approach to specialized industries.

Financial Services • Home & Personal Security • Real Estate • Automotive 
Health Care • Community Initiatives • Travel & Leisure